HerBiz @ LBN – Privacy Policy (POPIA Compliant)
Effective Date: 2 April 2025
1. Introduction
HerBiz @ LBN is committed to protecting your personal information in line with the Protection of
Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use,
and protect your data.
2. What Personal Information We Collect
We collect and process the following data:
– User Information: Names, addresses, phone numbers, email addresses.
– Merchant Information: Banking details for payouts.
– Customer Information: Order history, delivery info, payment methods.
– Technical Data: IP address, browser type, cookies, device type.
3. Purpose of Data Collection
We collect your data to:
– Fulfill purchases and orders.
– Communicate with customers and merchants.
– Improve the performance and functionality of the platform.
– Comply with legal obligations under POPIA and other laws.
4. Legal Basis for Processing (POPIA Compliance)
HerBiz @ LBN – Privacy Policy (POPIA Compliant)
We only process personal information if:
– You have given consent.
– It is necessary to fulfill a contract.
– It complies with a legal obligation.
– It protects your legitimate interests.
5. Data Protection & Security
We use secure technology and encryption to protect your personal data. Access is restricted to
authorized personnel only.
6. Your Rights under POPIA
You have the right to:
– Access your personal information.
– Request corrections or deletion.
– Withdraw consent at any time.
– Object to certain types of processing.
– Lodge a complaint with the Information Regulator of South Africa.
7. Sharing of Information
We do not sell personal data. We only share with:
– Payment processors,
– Delivery and logistics partners,
– Legal or government authorities (if required).
HerBiz @ LBN – Privacy Policy (POPIA Compliant)
8. Cookies and Tracking
We use cookies to enhance your experience. You may disable cookies in your browser settings,
though this may affect functionality.
9. Data Retention
We only keep your information for as long as necessary to fulfill the purpose for which it was
collected or as required by law.
10. Contact Us
If you have any questions or wish to exercise your rights, contact:
Email: info@herbiz.co.za
Address: www.herbiz.co.za
Information Regulator Website: https://www.justice.gov.za/inforeg/